One email address, answered by the same person who reviews the orders.
We reply within 2 business days, Monday to Friday.
Columbus, Ohio — US Eastern time. Email reaches us faster, and gives us your job number in writing.
Include your job number — it looks like
jms98zsl7d777 and is in your delivery email. It's the fastest way
for us to find your files.
Tell us specifically what to change — which module, and what it should say instead. If the fault is ours the fix is free; a revision you want for another reason costs 100 credits.
Send us the exact wording Amazon gave you. If it names an image size or a phrase, we'll fix and re-supply at no charge. See §4 of our terms for what we can and can't influence.
This opens your own email app — we'd rather be honest that a message goes to a real inbox than pretend a form does something clever.
